Logo image

Our Patient Satisfaction Scores Exceed National Average

Our patients always come first and are at the center of everything that we do. This is why our patient satisfaction ratings exceed the national averages. How do we calculate patient satisfaction? We use Press Ganey, the industry’s recognized leader in health care performance improvement, to gather feedback from all of our patients so we can continue to always excel in providing you the highest quality of care.

High Ratings Mean Highly Satisfied Patients*

93%
93%
patient_sat_icons_lg

OVERALL PATIENT SATISFACTION

LIKELIHOOD TO RECOMMEND

"My doctor is the best, great doctor, very good relationship, very easy to talk to and he's funny. love him"

"Very professional group of people. I was impressed! Exceeded my expectations!"

"Overall it was an excellent experience. Karen the nurse was fantastic in prepping me for the procedure and did everything possible to make me comfortable for it. The anesthesiologist Don was helpful in explaining the procedure and anesthesia to be used and Dr. Patel was truly excellent as was the anesthesiologist who administered the anesthesia. All the staff were great and very kind and helpful and clearly were paying attention to all the patients' well being. I'm quite impressed with the quality of care at the facility and everyone there did a great job indeed."



"Everyone was kind, concerned, patient with my being nervous, put me at ease and treated me with respect."

"All employee do their respected roles with the utmost professional care. Have been long time patient of Dr. Kulesza."

"The facility was immaculate and the staff all excellent. I had a very positive experience and will be sad to see Dr. Alexandre retire."

View More Comments



Care Centered on Our Patients

Press Ganey is one of the tools we voluntarily participate with in order to help us measure how well we are doing according to the people who matter most—you. They administer a specific kind of survey to our patients, the Consumer Assessment of Healthcare Providers and Systems Outpatient and Ambulatory Surgery Survey (OAS CAHPS). The Press Ganey CAHPS database is more than four times larger than any other competitor in the industry. We are not required to participate in this type of survey, but in order to gain valuable insights and experience, we do. Survey results are not required to be published, but in order to be transparent and provide the best representation of our center we choose to make those results available to our new and current patients.

About the Press Ganey Satisfaction Survey

Learn More

*National Benchmark for Patient Satisfaction and Likelihood to Recommend are 86% and 84% respectively.